Question 1

What types of businesses is Spekco for?

Accepted Answer

Spekco is built for any service-based business that repairs, maintains, or services physical products — phone repair shops, computer repair centers, bike shops, jewelry repair, watch repair, appliance repair, and more. It also works for any small business that needs a customer portal, online shop, and point-of-sale system.

Question 2

How much does Spekco cost?

Accepted Answer

Spekco offers three plans: Basic at $29.99/month for single-location shops, Pro at $59.99/month with full e-commerce and POS features, and Enterprise at $179.99/month for large operations with custom domains and dedicated support. All plans include a 30-day free trial with no credit card required.

Question 3

Do I need to install anything?

Accepted Answer

No. Spekco is a fully cloud-based platform that runs in your web browser. There's nothing to install, update, or maintain. Your data is automatically backed up and the platform is always up to date.

Question 4

Can my customers access a portal?

Accepted Answer

Yes. Every Spekco account includes a branded customer portal where your customers can check repair status, approve estimates, pay invoices, browse your shop, schedule appointments, and manage their account — all without calling your store.

Question 5

Does Spekco support multiple locations?

Accepted Answer

Yes. The Pro plan supports up to 5 locations, and the Enterprise plan supports unlimited locations. Each location has its own staff, appointment slots, register sessions, and inventory while sharing one unified dashboard.

Question 6

Can I sell products online with Spekco?

Accepted Answer

Yes. The Pro and Enterprise plans include a full e-commerce storefront with product categories, variants, promo codes, inventory tracking, shipping label generation via EasyPost, and Stripe-powered checkout. You can also sell in-store using the built-in POS terminal.

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