SMS Messaging Program

About this program

Spekco is a software platform used by repair businesses. When a repair shop uses Spekco, it can send transactional SMS text messages to its own customers about that customer's repair — for example: repair status updates, "ready for pickup" notices, and appointment reminders. These are service messages tied to a repair the customer requested; this is not a marketing or promotional program.

How customers opt in

Receiving texts is optional and off by default. The customer opts in themselves by checking a dedicated SMS consent box on the account page of their repair shop's customer portal (the customer signs in and checks the box; it is never checked on their behalf, and it is unchecked unless the customer affirmatively checks it). Consent to receive texts is a separate choice on its own — it is not bundled with, or required by, any account terms or other agreement.

Opt-in example

Exactly what the customer sees and checks in the portal:

Message frequency & rates

Message frequency varies based on activity on your repair. Message and data rates may apply depending on your mobile carrier and plan.

How to opt out or get help

You can cancel at any time by replying STOP to any message — you will receive a confirmation and no further messages. Reply HELP for help, or contact the repair shop that sent the message. You can also turn texts off anytime from your account page.

Privacy

We do not sell or share your mobile phone number, SMS opt-in, or consent with any third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy for full details.

Sample message

CitiFix: Your repair ticket #CITY-2026-0043 is ready for pickup. Track: https://cityfix.example.com/… Reply STOP to opt out, HELP for help.